PRIVACY
POLICY

This policy applies to visitors to elamrit.com (and related pages), people who enquire about catering through email, phone, WhatsApp, or web forms, clients and hosts we serve, and representatives of venues or partners we coordinate with for events. It also covers the Food Junction brand pages on this site, which are operated as part of the Elamrit group for corporate catering enquiries.

The information we collect depends on how you interact with us. We generally receive only what you choose to share, plus limited technical data needed to run and improve the website.

• Contact and identity details — such as your name, email address, phone number, and organisation (if applicable).
• Event and enquiry details — occasion type, preferred dates, city or venue, guest count, menu preferences, dietary requirements, budget indications, and other notes you include in a brief.
• Correspondence — messages, call notes, and planning discussions with our team before, during, and after an event.
• Billing and contractual information — where relevant for confirmed engagements (e.g. invoicing details, tax identifiers, payment references). We do not store full payment card numbers on this website.
• Website usage data — such as pages viewed, approximate location derived from IP address, browser type, device type, and referral source, collected through cookies or similar technologies when analytics is enabled.
• Media you provide or approve — photographs, testimonials, or event descriptions you submit or expressly allow us to publish.

• Directly from you — via quote requests, contact pages, email, phone, WhatsApp, or in-person conversations.
• Automatically — through essential site operation and, where configured, analytics tools.
• From third parties you authorise — such as wedding planners, corporate offices, or venue coordinators who share briefs on your behalf (we expect they have your permission to do so).

We use personal information for legitimate business purposes, including to:

• Respond to enquiries and prepare proposals, tastings, and menu directions.
• Plan, coordinate, and deliver catering services you engage us for.
• Communicate about timelines, logistics, staffing, dietary needs, and on-day coordination.
• Issue quotes, contracts, invoices, and payment follow-ups where applicable.
• Maintain internal records, quality review, and training (often in anonymised or aggregated form).
• Improve our website, services, and client experience, including understanding which pages are useful.
• Publish gallery, journal, blog, or testimonial content only where you have given clear permission or the material is already public in context of the event.
• Comply with applicable law, respond to lawful requests, and protect our rights and guests’ safety.

We do not sell your personal information. We do not use enquiry details for unrelated third-party marketing.

We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), where it applies. Depending on the context, processing may be based on your consent, performance of a contract or pre-contract steps you request, compliance with law, or our legitimate interests in operating a professional catering business — always balanced against your rights.

We share information only where needed and with appropriate safeguards:

• Service providers — such as hosting, email, analytics, or operational tools that process data on our instructions and under confidentiality obligations.
• Event partners — venues, planners, or vendors involved in your programme, limited to what is necessary to execute the service you booked.
• Professional advisers — lawyers, accountants, or insurers where required for compliance or risk management.
• Legal and safety — when disclosure is required by law, court order, or to prevent fraud, harm, or misuse.

If analytics is enabled, Google Analytics may process usage data according to Google’s policies. You can learn more at Google’s Privacy Policy.

Our site may use essential cookies needed for basic functionality. When a Google Analytics measurement ID is configured in our deployment, we may use analytics cookies to understand aggregated traffic patterns. You can limit cookies through your browser settings; disabling cookies may affect some site features.

We retain personal information only for as long as necessary for the purposes described above — typically for the duration of an enquiry or engagement, plus a reasonable period afterward for record-keeping, disputes, tax, and legal compliance. Enquiry records that do not proceed to a booking may be archived or deleted periodically unless you ask us to retain or remove them sooner.

We apply reasonable administrative, technical, and organisational measures to protect information against unauthorised access, loss, or misuse. No method of transmission over the internet or electronic storage is completely secure; we encourage you to share sensitive planning details through established contact channels and avoid posting confidential information in public comments.

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information, withdraw consent where processing is consent-based, and raise a grievance with us regarding our handling of your data.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding. If you are not satisfied with our response, you may have the right to lodge a complaint with the Data Protection Board of India or other authority as provided under applicable law.

Our services are directed at adults planning events. We do not knowingly collect personal information from children under 18 without appropriate parental or guardian involvement. If you believe we have received such information in error, please contact us so we can delete it.

Our website may link to external sites (for example social profiles or partner venues). We are not responsible for the privacy practices of those sites. Review their policies before sharing information with them.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Material changes will be posted here; continued use of the site after updates constitutes notice of the revised policy where permitted by law.

For privacy questions, access requests, or grievances under the DPDP Act, contact:

• Elamrit Luxe Feast — Pune, Maharashtra, India (operational headquarters)
• Email: [email protected]
• Phone: +91 79726 72518

Related terms for use of this website are in our Terms & Conditions.